Dental Clinics
Patients call to book cleanings, ask about insurance, or check if you take new patients. ZoiVox handles it β even when you're mid-procedure.
- Books cleanings, exams, and follow-ups
- Answers hours and general insurance questions
- Takes new-patient inquiries
- Warm-transfers dental emergencies
Sample conversation
"Hi, I'm looking to book a cleaning. Do you have anything next week?"
"Of course! I have Tuesday at 2pm and Thursday at 10am open next week β which works better for you?"
"Thursday at 10 works."
"Perfect, you're booked for Thursday the 22nd at 10am. You'll get a confirmation text shortly."
Home Services (HVAC, Plumbing, Electrical)
Customers call when something breaks β often after hours. ZoiVox captures every lead and routes urgent calls immediately.
- Captures service requests 24/7
- Asks qualifying questions (issue type, urgency)
- Books non-emergency visits
- Warm-transfers urgent calls to you
Sample conversation
"My furnace stopped working and it's freezing in here."
"I'm sorry to hear that β I'll get someone to help right away. Is this urgent, or can we schedule a visit for tomorrow morning?"
"It's pretty urgent, we have kids."
"Understood β connecting you to our on-call technician now."
Legal Offices
Potential clients often call during stressful moments. ZoiVox handles intake professionally and books consultations β so your team focuses on legal work.
- Screens new client inquiries
- Books consultations into your calendar
- Collects matter type and urgency
- Professional, measured tone throughout
Sample conversation
"I was in a car accident yesterday and I'm not sure what to do."
"I'm sorry to hear that. Our team can help β I can book you a consultation. Would tomorrow afternoon work?"
"Yes, 2pm works."
"Done β booked for tomorrow at 2pm. You'll get the call-in details by text."
Medical Clinics & Specialists
Patient calls are high-volume and often routine. ZoiVox handles booking and general questions β keeping your front desk free for complex needs.
- Books appointments and follow-ups
- Provides directions and clinic hours
- Warm-transfers urgent medical calls
- Serves English and French-speaking patients
Sample conversation
"I need to book a follow-up with Dr. Patel."
"Of course. Can I get your name so I can find your file?"
"Sarah Chen."
"Thanks Sarah β Dr. Patel has availability this Friday at 3:30pm. Shall I book that?"
Sports Facilities & Fitness
Racket clubs, gyms, studios β customers call to check court availability or book a session. ZoiVox handles it at any hour.
- Checks real-time court/class availability
- Books and confirms reservations
- Answers pricing and membership questions
- Handles rescheduling and cancellations
Sample conversation
"Hey, do you have a badminton court free Thursday around 7pm?"
"Let me check β yes, Court 3 is open Thursday from 7 to 8pm. Want me to reserve it?"
"Yes please β for two people."
"Done! Court 3, Thursday at 7pm, for two. I'll text you the confirmation now."
Auto Repair Shops
Customers call to book oil changes, ask about wait times, or get quotes. ZoiVox handles the intake so your techs stay under the hood.
- Books service appointments
- Answers general pricing and service questions
- Collects vehicle make, model, and issue
- After-hours lead capture for tows/emergencies
Sample conversation
"How much for an oil change on a 2021 Honda Civic?"
"For a 2021 Civic, a standard oil change is $59.95, or $89.95 for full synthetic. Want me to book you in? We have openings tomorrow."
"Full synthetic, tomorrow morning if you can."
"I have 9am and 10:30am open β which works better?"